Privacy policy
Short version: Tidecomb has no accounts with us and no cloud service. We do not collect, receive or sell your data, and the apps contain no advertising, analytics or tracking.
How the apps work
The Tidecomb apps (iPhone, iPad, Mac and Android) connect only to the Tidecomb Media Server you point them at, on your own network or at an address you choose. Your files, their metadata, your account name and password, and your activity are exchanged between your device and your server. We operate none of those servers and cannot see that traffic.
What is stored on your device
- The address of your server(s) and your sign-in session for each.
- An index of your libraries and the files, thumbnails and collections you choose to keep offline, so they work without a connection.
- Your app settings, such as view mode and sort order.
This stays on the device and is removed when you delete the app or remove the server in the app.
Permissions the apps may ask for
- Local network (and, on Android, Wi-Fi multicast state): to find a server on your network and talk to it.
- Photo library (iPhone, iPad, Mac): so you can browse your device photos next to your server libraries. The app does not modify your photo library. Photos or videos are sent to your server only when you start an upload.
- Notifications and background activity (Android): to show progress while syncing or playing media.
The apps do not use your camera, microphone, contacts or precise location. Where a file has a location in its own metadata, the app can show it on a map.
Maps
Showing a map backdrop requires fetching map imagery from a map provider, which then sees the map area being requested. On iPhone, iPad and Mac this is Apple Maps, under Apple’s privacy policy. On Android the default is OpenFreeMap (openfreemap.org); you can turn this off in Settings by choosing “Server outline only”, or turn the map off entirely. Your files and their contents are never sent to a map provider.
Our website
This website is a static site hosted on Cloudflare. It sets no cookies and has no analytics. Like any host, the hosting provider may keep standard server logs, such as IP address and requested page, under its own privacy policy. If you email us, we receive your email address and message and use them only to reply.
Children
Tidecomb is not directed at children and we do not knowingly collect information from anyone.
Your server
Tidecomb Media Server is software you run yourself. What it stores and who can reach it is up to you; its documentation describes how it handles accounts and data.
Changes
If this policy changes, we will update this page and its effective date.
Contact
Sgarbossa Consulting LLC · support@tidecomb.com